Archive for February 2015

What’s in Your Dust Part 2

What’s in Your Dust Part 2

It’s really just a matter of changing the way you do a few things.
You should install a high efficiency filter on your HVAC system and replace it monthly. For added protection, there are electronic air purifiers designed to be attached
to your air duct system. Generally, these units require professional installation by a licensed contractor.
While it is nice to let the fresh air in, keep windows and doors closed when pollen is high or it is windy outside. Brush pets outdoors away from the house and use a damp pet
wipe to remove remaining dander before allowing them back into the house.
When cleaning around the house, do your dusting with an electrostatic cloth, duster or damp wipe. Work from high to low and work your way out of the room. Wait about an hour before vacuuming to allow particles to settle.
Vacuuming is a great way to remove dust from your home. However, it is important that you use a vacuum cleaner that has an efficient filtration system. A vacuum with
HEPA (High Efficiency Particulate Arrestance) filtration improves indoor air quality while you vacuum. And don’t forget to vacuum your furniture too.
Eventually, vacuuming alone is not enough. Dust and other soils are bonded to carpet and upholstery fibers by sticky or oily residues.  That’s why you need periodic
professional cleaning by Hansen Steam Way. Our cleaning system not only removes the visible soil and spots that make your carpet and furniture look bad. It also removes
deeply embedded pollutants and allergens along with the dust and dirt that damages your carpet. Your carpet and upholstery will look fabulous, last longer and your family will breathe healthier, cleaner air.

New Book almost done

Everyone loves a deal, but too often, seeking a cheaper carpet cleaning service will be the most expensive mistake you make.

Beware of low-priced carpet cleaning

If their price is truly low, you should be concerned about their quality. What are they leaving out? How can they pay their technicians a decent wage and have the best products and equipment at the lowest price?

They can’t.

Some companies advertise a low price then charge you more when they get there. Be clear about what is included and what is not.

These so-called “cleaning” companies also happen to be the ones that don’t educate themselves or their employees. The result is that carpets and fabrics are ruined every day by uneducated, uninformed, and downright unscrupulous carpet cleaners.

They are facing soiling conditions they have never seen or heard of due to a lack of education. Or worse, they create a problem on a carpet or fabric, and they have no idea how to fix it. One example is they leave sticky residues in the carpet that cause the carpet or fabric to re-soil rapidly or to discolor.

Top-notch education is readily available in our industry. There is no excuse for cleaners not to educate themselves (and provide useful education to their clients). Part of the problem is that they have fallen into the trap of viewing cleaning as a commodity, and they can’t afford to educate themselves. Education is expensive, but ignorance can result in disaster—on YOUR carpet!

Our company invests a great deal in education. Not only do we spend thousands of dollars per year on education, we are heavily involved in our industry, which makes us well-connected with our industry leaders.

This way, if a unique situation arises in the field, we have experts we can call on, thereby bringing the cutting edge of cleaning technology to you.

Our industry provides courses in carpet cleaning, repair, fabric cleaning, marble and tile cleaning, area rug cleaning, customer service, marketing, management, and other related courses.

Many of the organizations offer certification programs that involve testing, and ethics requirements. There are a variety of opportunities to stay plugged in: trade publications, websites, bulletin boards, and more.

We attend every course we can in order to bring you the very best. Many of these courses require travel across the U.S. and can therefore be quite costly. However, we believe, as fiber technology changes and as floor coverings become more complex, proper education becomes even more important.

The bottom line is that you have a tremendous investment in your textiles and flooring systems and it is our duty to know how to best care for them. Understanding cleaning technology at the highest level helps to reduce cleaning residues and creates a healthier indoor environment by eliminating invisible germs and bacteria. It also empowers the cleaner to remove more soil, thereby creating a longer-lasting fabric or floor.


Book “How To Avoid Nightmare Carpet Cleaniners” Soon!

When you start your search for a high quality carpet cleaning service, the first question you’ll want to ask your potential hire is this: “What Kind of Reputation Do You Have?”

When selecting a professional carpet cleaning company you have three choices:

1. Choose a carpet cleaner that has a low, too-good-to-be-true price.
You’ll likely get the worst experience you ever imagined.

2. Choose a “commodity” carpet cleaning company.
This is typically a high-volume company that does a lot of mass media advertising. They may not be the lowest, but their prices are “competitive.” The problem is they don’t train their staff very well and they skip vital steps in the cleaning process; that ends up costing YOU in the long run.

3. Choose a reputable, experienced, certified carpet cleaning firm.
Choose a cleaning firm that measures up to the seven questions in this book. You will end up with a phenomenal cleaning job AND a pleasant service experience.

The typical scenario with the first two types is to “bait” you with a low price, then “switch” you to their “dual scrub” or “deep clean” system. They proceed to soak your carpet and leave a soapy residue behind. Good luck getting them back again!

Free Carpet Cleaning Offer – Book at Printers!!

Hansen Steam Way wants your business. We value and reward our customers. So here’s the deal….


If you have never used our service, we want you to try us out at absolutely NO CHARGE and NO OBLIGATION. We will do 100 square feet of cleaning for you in the area of your choice. This will cover a major traffic area, or perhaps you would like us to remove a few spots for you. However you would like to use this offer is up to you.

Why would we want to do this?

Because we know that when you experience the most outstanding service experience ever™, you will want to use us again. We want to earn your business. Don’t worry; there is no sales pitch—just clean carpet. The only thing we ask is that you are present when we do the free trial so we can share with you why and what we are doing is different than what anyone else does.
Every time you refer a new client to us, we automatically reward you with a referral certificate valued at 10% of their cleaning job. For example, if the new client you refer spends $500.00, you get a $50.00 Reward Certificate that you can use for CASH or CLEANING. It’s that simple!

There is NO LIMIT to the amount of CASH or CLEANING you can get!
For each new client you send us, we will reward you with a 10% referral fee that can be used toward FREE CASH or FREE CLEANING. Your choice. Simply refer your friends, neighbors, or co-workers, and we will reward you automatically. Remember that we offer a 100% money back guarantee, so you can be sure we will take the absolute best care of your referrals!


You can receive Free Trial Offer Cards in the mail in just a few days. Simply give those to your friends, neighbors, and co-workers. These cards entitle a new client to an opportunity to try us for free on your behalf! They must be a new client, or a decision- maker if the referral is commercial.

Help Your Friends, Neighbors, and Clients Avoid Nightmare Carpet Cleaners!

Call 865-453-5624 Right Now!
www.HansenSteamWay .com

What’s In Your Dust?

What’s In Your Dust Part 1

The old-fashioned image of a happy housewife with a feather duster seems oddly quaint. Today, dust control and removal is serious business.  It is estimated that Americans spend over $10 billion a year on products to remove and control household dust. Add to that the vacuum cleaners, air filtration devices and furnace filters, and it is easy to see that dust is big business.  But have you ever wondered what is in household dust? Is it just a nuisance or are there health concerns?

Household dust contains all sorts of things from the outside atmosphere such as dust from volcanic eruptions, ash from forest fires, disintegrating meteors, silica, mica, clay and other minerals from wind erosion.

Other constituents of dust come from inside the house; human and animal hairs, paper fiber, dead skin, deteriorating paint particles, ash and soot from fire places, candles, stoves and furnaces; sugars, starches, salt, crumbs and other food particles.

Some particles are of concern to humans, especially allergy sufferers; pollen, air pollution, pet dander, mold spores, dead insects, dust mites and their waste.  There is growing concern about residues from pesticides, herbicides and fertilizers used both inside and outside our homes.  Even roadway dust from automobile tires, brake linings and exhaust becomes household dust, and may contain carcinogens.

There’s also dust from construction, demolition, burning and deterioration of buildings. The list goes on and on. In fact, you might just say that almost everything you look at is turning to dust.

Let’s face it, there is no way to make your home completely dust-free. But you should prevent the buildup of dust to make your home a healthier place to live. Dust control doesn’t have to be difficult.  It’s really just a matter of changing the way you do a few things.

Stay tuned for Part 2 Changing a Few Things

Book at Printers

As a budding entrepreneur, I went on a quest to learn as much as I could about the technical aspects of carpet cleaning, to discover what the best methods were, and to set my business apart by providing what we call “the most outstanding service experience ever”™.

Over time Hansen Steam Way began to be referred by the most seasoned flooring experts and realtors. We began to be referred by some of Sevier County’s most prominent citizens and celebrities. We gained a reputation that is second to none, now being exclusively referred by top industry experts. At the time of this writing, we are in our 18th year of service.

We have been featured in the Sevier County Business Journal.

We have committed ourselves to world-class customer service, and we offer a 100% money back guarantee. We don’t want to have anyone in our community who isn’t completely thrilled with the service experience we provide. If that happens to you, we will rush back to your location to remedy the situation. If you are still unimpressed, you owe us nothing and we give you a complete refund.

In 1986 I began training in our industry and have become a Master Cleaner in the carpet cleaning industry, Hansen Steam Way is an IICRC Certified Firm with certified techs. And the best part is that I have an outstanding staff ready to serve you. We have the most experienced, well-trained, and caring staff in the industry.

And by the way, we don’t only clean carpet. You can also trust Hansen Steam Way for the care of your fine upholstery, Oriental rugs, stone and tile as well as emergency water extraction services. We offer residential and commercial services.

Getting Ready For A Flood

Be Prepared for a Flood

Springtime can bring rains and melting snow that cause flooding.  Floods can develop quickly and are unpredictable. They also are very dangerous. Don’t get caught
unprepared. These steps will help keep you and your family safe.

1. Find out if you are in a flood prone area. If so, learn about your community’s flood plans, evacuation routes, notification services, and locations of safe areas.

2. Practice a flood evacuation plan with your family. This should include steps to take at your home before you leave (turning off electrical and gas power, handling valuables, and securing unsafe items). You should also know where to meet at a safe point if you are separated, and everyone should have access to an emergency contact, which should be a friend or relative outside of the potential flood zone.

3. Keep a stock of emergency supplies in the event that you are stranded in your home by flood waters and unable to leave.

4. Keep your family’s tetanus vaccinations up to date.

5. Talk with your insurance agent about your homeowners’ or renters’ insurance. If you are not covered for flooding, contact the National Flood Insurance Program
at www.FloodSmart.gov.

6. Secure important documents in a fire- and water-proof container.  This should include copies of critical documents such as birth certificates and passports, a copy
of your homeowners insurance, and an inventory of the items in your home.