Extend the Life of your Rug

Regular vacuuming will extend the life of your rug and contribute to maintaining its great appearance.

Vacuuming should be proportional to the amount of soiling to which the rug is subjected – the more adults, children, and pets you have walking and playing on the carpet, the more often you are advised to vacuum.

For the average household, it is good practice to vacuum daily in high traffic areas such as hallways, near entrances, or busy living spaces and 2 or 3 times a week for the rest of your home.

For a thorough vacuum do three or four passes in each direction (North-South and East-West).

As a general rule, it is advised to use an upright, brush-assisted vacuum for cut pile and suction only vacuum cleaner on loop pile carpet and rugs.

  • Vacuuming Rugs – Like most carpeting, rugs should be vacuumed at least weekly to remove dry soil, lint, and hair. If in an entryway, vacuum more often. Be cautious not to vacuum the fringe with your brush bar! Use the end of a vacuum hose from a canister vacuum. Every few months turn the rug face down on a clean, dry smooth surface and vacuum to vibrate out the embedded dry soil.
  • Rotation – To ensure even wear, your rug should be rotated. Depending on the traffic, the rotation may vary from every six months to once a year.

If you vacuum frequently but your rug is still in need of a good clean, call for a free consult today!

3 Powerful Reasons to Maintain Your Floors

Reason #1: Your Floors and Fabrics Will Last Longer

Planned maintenance can dramatically increase the life of your floors and fabrics. Bonded traffic area soil that is not removed with vacuuming is just like sandpaper on your floor. It cuts and slices your floor until traffic areas look worn.

Reason #2: Your House Will Look and Smell Better

The appearance of floor coverings and fabrics in your home has a huge impact on how people feel about it. Whether it is a friend or family member, the appearance of your home will cause them to think a certain way about you. Whether it is intentional or not. Planned maintenance keeps your home top-notch at all times.

Reason #3: You Will Be More Productive

The appearance of your home also has an affect on your productivity. If the space is clean and appealing, you are naturally more productive. Do we dare mention Indoor Air Quality Issues or Sick Building Syndrome? Absences due to sickness are many times directly related to air quality issues. Regular maintenance keeps the contaminants out of your floors and fabrics. If a carpet is properly maintained it can serve as a wonderful filter. It captures and holds pollen, bacteria, and contaminants. Like a sink – when the sink becomes full it can no longer filter as well. The answer is NOT hard surface floors because hard surface floors don’t filter at all, so these contaminants become airborne much easier.

Six Reasons to Get Your Carpets Cleaned

  1. Events- Experience proves that more carpet cleaning is done especially around the holiday season, graduations or other special occasions because this creates an urgency that doesn’t exist otherwise.
  2. Visible Soil- Whether it is a spot or a traffic area, it just becomes unsightly. Many times waiting until your carpet is visibly soiled is waiting too late. Traffic area damage may have occurred, and spots may have become permanent.
  3. Maintenance- This is one of the best reasons to get a cleaning service. By properly caring for your carpet, you will dramatically increase the useful life of your carpet and it will look better all the time.
  4. Health- This is also a great reason to clean, especially now during our times this should be a priority. As your carpet does its job as a “sink” or a “filter” it eventually becomes full. It is catching pollens, bacteria, insecticides, asphalt and many other contaminants that need to be cleaned out.
  5. Problem Solving- Occasionally something happens to a textile that appears to be a defect, but can actually be corrected through professional cleaning. Usually carpet manufacturers will require your carpet to be serviced by a certified professional cleaning firm.
  6. Odor Problems- Pet odors, cooking orders, and others make their way into carpets, rugs, fabrics and floors. Get a complete evaluation from our consultant.

Why do white knots in oriental rugs occur?

Did you know that “white knots” is a term to describe a condition inherent in hand-knotted rugs, where light-colored spots appear over time, seemingly at random, in the body of the rug pile? They are sometimes called “rug freckles.” These spots are knots in the rug’s foundation that have worked their way through the rug pile and are showing through the pile yarns. 
When a hand-knotted rug is made, its foundation is made of warp and weft yarns. Warp yarns run the length of the rug and weft yarns span the rug’s width. Often the material the weaver has on hand is too short for the length needed, so shorter lengths are tied together until the necessary length is achieved. Also, in the weaving process, some warp yarns can break, and the loose ends have to be tied together, the knots used in all of these instances will eventually become white knots. When a rug is new and its pile is at full length, these knots can be hidden from view, but eventually, regular foot traffic will wear the pile length down and begin to expose them. Although the term “white knots” is used generally, their appearance reflects the material used in the foundation of a rug, so depending on the material used, your rug might have “blue knots” “gray knots” or others. It is important to understand when you begin to notice them that these knots do not indicate that there is a defect or lack of quality with a particular area rug, rather they simply reflect how your rug was made. They should never be cut as this will lead to a hole in the foundation of your rug. Through foot traffic and regular soiling, these knots can become darker and less noticeable. With a thorough cleaning, the soils and stains that help to hide the knots will be removed, and the knots will reappear or become more noticeable. This does not mean there is a problem with the cleaning, but again reflects one of the physical characteristics of hand-knotted rugs as they wear.

How to Get Pet Odor Out of Carpet

Pet odor is a very common problem. At Hansen Steam Way we can help you deal with your pet challenges. From minor problems to major headaches, Hansen Steam Way can help find the solution that works best for you.

The problem with pet odor is that it can be much deeper than it first appears. Pet urine can easily soak through the backing of the carpet into the padding underneath. In more severe cases the urine can penetrate into the sub-floor beneath the padding. This creates a problem that is multi-layered.

The urine also provides for the growth of bacteria. This, in turn, contributes to a worsening of the odor problem and can contribute to permanent color loss of the carpet fiber.

To eliminate this problem the urine must be removed or neutralized from each of the layers affected. If the contamination is limited to only the face yarn of the carpet, then the cleaning itself may effectively remove the odor. In more severe cases a urine neutralizer may be applied.

In the most severe cases, replacement of the carpet padding, treatment of the under-side of the carpet and the sub-floor may be required. Even replacement of the carpet, however, cannot guarantee complete removal of the odor.

Left untreated over a period of time pet odor can become absorbed into many of the porous materials in your home. Draperies, sheetrock, upholstered furniture, baseboards, even the concrete foundation are just a few of the materials that can absorb these odors.

At Hansen Steam Way we offer a range of solutions to help you with your pet odor problems. In the long run, however, it may be more a matter of proper maintenance instead of total elimination. After all, we love our pets and want to keep them a part of our family. Pet ownership adds to the challenge of maintaining a clean and healthy home. Hansen Steam Way can help you meet those challenges.

“They’re Baaaackkk”

Why Spots on Your Carpet Keep Coming Back

Have you ever wondered why spots return after having your carpet cleaned? There are two reason that spots return.

Reason 1: Wicking

Many times, the spot that is being removed has seeped into the backing of the carpet. This is common with pet urine, beverages, and anything that is spilled in “volume”. The material dries in the backing and the cushion (pad) of the carpet. When the spot is cleaned, only the material in the “pile” of the carpet is removed. However, moisture is introduced into the backing of the carpet. As the spot dries, the material that is in the backing of the carpet “wicks” back into the pile of the carpet much like a candle wick. Even traffic area soil that is embedded can wick back. This is especially common in glue down carpet that is heavily impacted with soil. When the carpet is cleaned it looks good, when it dries the spots and traffic areas come back.

Reason 2:  Re-soilingRe-soiling is caused by a sticky residue that has been left behind. The residue may be from the spot itself, the cleaner that was used, or both. Some common residue causes are over-the-counter carpet cleaners purchased at the grocery store. Avoid using these cleaners altogether. If you have to use one of these cleaners, or you have to use dishwashing detergent, use as little as possible and with water thoroughly. Other residue causes would be oily spots. Duct tape residue, body oils, lotions, etc. If all of the oily residue is not removed, it will attract soil as the carpet is walked on. Even quality professional cleaning may not remove all oily residue the first time. 

SPECIAL NOTE: Cheap carpet cleaners use cheap products that are loaded with Optical Brighteners. Optical Brighteners create an illusion of clean that causes the soil or spot to appear to be removed. The spot is still there. The soil is still there. Optical Brighteners create a film that reflects light so that the carpet looks incredibly clean; an optical illusion.

How to Care for Your Ceramic Tile Floors

  • Purchase a good quality dust mop and sweep your ceramic tile floors daily. This is especially important in new installations where the grout has not fully cured. Dirt, mud, and sand tend to ground into the grout mortar from heavy foot traffic.
  • Dirt-collecting, carpet mats should be placed in frequently used entrances and shaken out weekly.
  • We do not recommend the use of floor waxes as they can be difficult to remove from ceramic tile floors. As long as your floor is properly sealed and maintained, you should find no need for these products.
  • Shower stall and tub enclosures should have proper ventilation. Stagnant water breeds stain-causing mildew as well as other fungi.
  • Many tile cleaners are acid-based and their use should be limited. Always read the manufacturer’s label to find out. All acids, no matter how weak, will etch marble surfaces. Natural marble is commonly installed as thresholds in doorways and is also installed in window sills and shower curbs. In addition, avoid any cleaner that contains harsh abrasives.
  • Mop or sponge your tile down two to three times weekly. Mix one capful of dishwashing liquid per gallon of hot water. Mop up excess water and allow to dry. Buffing with a dry towel will help to reduce spotting

How to properly remove spots…

Having an understanding of proper carpet care can help keep your carpet looking great. If you get into a routine and keep it up, you will see great results and feel better for it. So what happens when your child accidentally spills some juice, your pet has an accident or you spill some coffee or wine on the carpet? Well you must act quickly! This can be the determining factor that results in a permanent stain or takes care of the damage before its too late! We will provide you some steps you can take to address this issue, but please remember when in doubt you should always consult a carpet care professional such as Hansen Steam Way.

Spot Removal Steps

Act Quickly! Most carpet available today has been treated with a stain-resist treatment, so many spills can be removed if immediate action is taken. The longer the delay, the higher the probability of a spill becoming a permanent stain. Remember, staining is influenced by many factors, and no carpet is completely stain proof.

Blot liquids with a dry, white, absorbent cloth or or white paper toweling (no printing).

Do not scrub the area! Scrubbing may cause pile distortion in the affected area. Continue to use a dry cloth or paper towels until the area is completely dry. For semi-solids, gently scrape up with a rounded spoon. Solids should be broken up and vacuumed until completely removed. If the spot can be identified, locate the substance in the spot removal computer and follow the directions carefully.

Pretest any spot removal agent in an inconspicuous area to be certain the solution will not damage the fiber or the dye. After applying several drops to the testing area, hold a white cloth on the wet area for 10 seconds. Examine the carpet and cloth for color transfer, color change, or damage to the carpet. If a change occurs, another cleaning solution should be selected.

Apply a small amount of the selected cleaning solution to a white cloth and work in gently.

Work from the edges of the spill to the center to prevent the spill from spreading. Do not scrub! Blot in order to absorb as much as possible, and repeat if necessary.

Continue using the first cleaning solution as long as there is a transfer of the spill to the cloth. It is not necessary to use all of the cleaning solutions if the first solution removes the spill.

Be patient! Complete removal of the spill may require repeating the same step several times. After the spill has been completely removed, rinse the affected area thoroughly with cold water, and blot with a dry cloth until all of the solution has been removed. Some cleaning solutions will cause rapid soiling if the solution is not completely removed. Apply a one-half inch layer of white paper towels to the affected area, and weigh down with a flat, heavy object. Continue to change paper towels as needed.

Got Urine damage?

Pet Odor Removal
We love our pets, but pet urine can cause permanent damage to your office’s floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it has a pH of about 5 or 6, which is on the acid side of the pH Scale. It is easier to remove right then when it is fresh. Once it dries it turns into an “alkaline” or to a high pH between 10 to 12 on the scale and becomes more difficult to remove. The warm acid state of the urine offers a perfect breeding ground for bacteria, which begin to flourish almost immediately.

Other cleaners use pet odor to “gouge” customers. At Hansen Steam Way, odor treatment is included (for on-location carpet cleaning). This treatment is a minor odor treatment and is not guaranteed to remove the odor, however, in most cases, it will significantly reduce the odor. For more severe cases, you may consider having us do a more thorough treatment.

How to get folds out of your rug.

Oftentimes new rugs from the dealer or rugs that have been rolled or folded for storage may not return to their original intended shape when first laid (even over a pad). Many larger rugs have been barrel-rolled – a method of folding and rolling to make them more compact for easier handling and delivery.
These folds are caused by the foundation yarns being stretched while folded or rolled. Although most will release over time, there are ways to accelerate this process. And wrinkles in an area rug are not only an eyesore but can be a tripping hazard as well.

Here are 5 Suggestions to Get the Creases and Fold Marks Out of a Rug:
1. Back-roll or reverse roll the carpet. This is the easiest way to deal with a rug that does not lay flat. Fold the rug in the opposite direction it curls or creases. Be careful! If you hear cracking noises stop immediately. That means the backing is dry rotted!
2. Place heavy furniture or weight on the rug. This should accelerate the settling time at least twofold.
3. Wait for the rug to settle on its own. Allow the rug to sit open for several weeks and it should naturally release tension from a hard roll or fold especially in higher humidity environments.
4. Place the rug up-side-down outdoors under the sun on a clean, dry surface in temperatures between 70-85 degrees Fahrenheit. Direct sunlight for several hours should help the rug release tension naturally and at the very least make it more supple for reverse-rolling as noted in suggestion.
5. If all else fails above, call us to “steam” the rug with a steamer or truck mount and dry it on an air table.