There’s more than one way to skin a cat, and there’s definitely more than one way to clean a carpet. So be sure to ask your prospective hire this: “What Kind of Systems Do You Use?”
There is much debate about whether you should go with “dry cleaning” or “steam cleaning” for your carpet. And as usual, this is only a tiny part of the picture. In this section, you will learn about cleaning methods and, more importantly, what steps are required for maximum soil and spot removal without over-wetting the carpet or leaving a sticky residue behind.
Also, you want to know what kind of customer service systems the company has in place. Our world-class customer service means we will show up on time in a clean, lettered vehicle. Our technicians are clean-cut, in uniform, and ready to serve. They will treat you, your family, and your home or office with the utmost courtesy and respect.
We will communicate with you throughout the cleaning process and do our best to answer any questions you have after the job. In fact, we will call you a few days after the job to make sure you are 100% satisfied.